Screening and Reviewing Guests
We screen and review all guests, tailoring our approach based on your property and its needs, ensuring the best possible outcome.
All our cleaners are trained by us to help achieve the best possible results. We aim to have the same cleaner prepare your property each time – ensuring your property is consistently presented perfectly for your next guest!
Our state-of-the-art booking management system ensures all calendars are updated in real time so your property is always ready to welcome your next guest.
We handle all guest communication including enquiries. Our team are working 24/7 to ensure you never miss a booking.
Our linen is hotel-grade, commercially laundered and pressed to make sure your property is always looking its best.
We take a bond with every booking and manage any claims which need to be made against the bond.
We can advise on the best location for a key safe and have it installed for you.
We offer multiple key exchange solutions including lock boxes, relationships with local stores and meet and greets. With all these options there’s always a solution!
We offer an array of gift baskets to ensure guests always feel welcome and at home.